These Terms of Service apply to your access to and use of novellea.buzz, including browsing, purchasing, communicating with Novellea and using any store feature made available through the site.

By using the store or submitting an order, you agree to these terms and to any additional policies or notices presented during your use of the site. When mandatory law gives you rights that cannot be waived, those rights continue to apply.

You must have the legal capacity to enter into a purchase agreement, or use the store with the involvement and permission of a parent or legal guardian where required.

Information provided during checkout or account use must be accurate, current and complete. You are responsible for keeping account credentials confidential and for activity occurring through your account when that activity results from your failure to protect those credentials.

Novellea aims to present product descriptions, photographs, dimensions, materials, features and care guidance clearly. Screen settings, lighting, production variation and natural material variation may affect how colour, texture or finish appears.

Beauty-tool guidance on the store is general information for personal-care routines. It does not replace product instructions, professional training or medical advice.

• Read the instructions supplied with the individual tool before use.
• Use light, controlled pressure and adjust technique to personal comfort.
• Clean, inspect and store tools using methods appropriate to their materials.
• Stop use if a tool is damaged or if unexpected irritation, pain or discomfort occurs.

Prices displayed on the store may change without advance notice, subject to applicable law. The amount presented during checkout is the amount submitted for the selected products, quantities, applicable taxes and any available shipping charge.

Payment must be made through a payment method offered at checkout. Payment processing may be performed by third-party providers subject to their own terms and security procedures. Novellea does not guarantee that every payment method will always remain available.

Submitting an order is an offer to purchase the selected products. Receipt of an automated order message does not necessarily mean that the order has completed every review step or that acceptance cannot later be withdrawn where permitted by law.

Novellea may limit quantities, decline or cancel an order, or request additional information when reasonably necessary, including where there is a pricing error, suspected fraud, unavailable inventory, an address problem or another issue that prevents fulfilment.

When an order is cancelled after payment has been captured, any required refund will be handled through the original payment route when reasonably available.

Novellea’s estimated shipping time is 3–5 business days. This is an estimate rather than a guaranteed delivery date. Destination, weather, transportation disruption, carrier capacity, address accuracy and local delivery conditions may affect arrival.

You are responsible for reviewing the recipient name, street address, unit information, city, region, postal code, email and phone number before submitting an order. Address corrections cannot be guaranteed after preparation or shipment activity has begun.

Risk and title transfer only as provided by applicable law and the shipping terms presented for the transaction. Nothing in these terms overrides mandatory consumer delivery protections.

Return or refund eligibility depends on the condition of the item, the nature and timing of the request, the information supplied and any applicable store policy or legal right. No universal outcome is promised for every request.

Contact Novellea promptly when an order arrives damaged, incomplete or materially different from what was ordered. Keep the item, outer parcel, internal packaging and shipping label, and provide clear photographs when relevant.

Approved refunds are generally directed to the original payment method when reasonably available, though processing time may depend on financial institutions or payment providers.

You may use the store for lawful browsing, purchasing and communication. You must not interfere with the store, attempt to access systems without permission, misuse content or use the site in a way that harms Novellea, other visitors or third parties.

• Do not submit false, misleading, fraudulent or impersonated information.
• Do not upload malicious code, probe security or disrupt store operation.
• Do not scrape, reproduce or commercially exploit store content without permission.
• Do not use the store to violate intellectual-property, privacy or other legal rights.
• Do not attempt to bypass purchase limits, access controls or fraud-prevention measures.

The store may rely on third-party services for hosting, payment processing, analytics, communications, fraud prevention, shipping or other operational functions. Those providers may have their own terms and privacy practices.

Novellea does not control every third-party system and cannot promise uninterrupted availability of an external service. A reference or link to a third party does not necessarily mean that Novellea endorses every product, statement or practice associated with that party.

The Novellea name, store design, written content, graphics, photographs, product presentation and other original materials are protected by applicable intellectual-property laws. No ownership right is transferred merely because you access or purchase through the store.

When you voluntarily send feedback, ideas, photographs or other content, you confirm that you have the right to share it. Novellea may use non-confidential feedback to improve store operations, provided that any use remains subject to applicable privacy and intellectual-property law.

To the extent permitted by applicable law, the store and its content are provided without promises that access will always be uninterrupted, error-free or suitable for every individual purpose. Product results and personal experiences may vary.

To the extent permitted by law, Novellea is not responsible for indirect, incidental, special or consequential losses arising from store use, product misuse, third-party services or events outside reasonable control.

Any limitation applies only to the extent legally permitted. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded or limited.

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the store, violation of these terms or infringement of another party’s rights.

Novellea may suspend or end access to the store where reasonably necessary to protect users, the business or third parties, or where these terms are materially violated.

If part of these terms is found unenforceable, the remaining provisions continue to apply to the fullest extent permitted. Failure to enforce a provision immediately does not necessarily waive the right to enforce it later.

These terms are governed by laws applicable to Novellea and the relevant transaction, without removing mandatory consumer protections or legal rights that apply in your place of residence.

Novellea may revise these terms when store practices, legal requirements, technology or services change. The updated version will be posted with a revised date.

Changes apply prospectively unless applicable law requires otherwise. Your continued use of the store after updated terms are posted indicates acceptance to the extent permitted by law.